Trylon Communications  - October 2003
       

Basic Training

Practicing the fundamentals of media placement correctly will get you more than fancy tricks. Let’s face it – we have gone from “Show me the glitter” to “Show me the money.” It never hurts to bone up on the basics.

The very first rule anyone trying to promote a company should follow is Know the Business. Your spokespeople, agencies, and staff should know your company and its industry inside out. Nothing is worse than being unable to accurately answer a reporter’s follow-up questions.

Next on your list should be Develop Relationships. Nobody has the time or inclination to spend hours cold-calling reporters and editors to pitch a story. It takes time to cultivate relationships with the media – and you have to prove yourself more than once to do it. Always be available for background or confirmations, and be sure to send important industry information to your media contacts – even when it may not directly concern your company.

A PR executive also has to be able to Face Rejection. The ability to get attention comes from a mixture of aggressive extroversion, persistence, and sense of purpose. Nobody starts with a media list of people who want to hear from them. To develop such a list, you must constantly search for and develop new contacts.

Finally, you need to Be Consistent. There should be a theme or common message in all outgoing communications. This means that outside agencies must be in touch with company executives on a regular basis, and that everyone in the company needs to be on the same page. Conflicting messages result in zero media placements – after all, what is the true story, anyway?